VAT Relief Information
Are you eligible for VAT Relief?
If you have a long-term illness or are disabled, you don't have to pay VAT on certain goods and services that you buy in the UK. In general the equipment covered by this scheme are things that are of practical help to you because of your illness or disability.
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Look out for the VAT Exempt logo on products when browsing the site. All products showing this logo are listed with 0% VAT and eligible for zero-rated VAT.
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If you are in any doubt as to whether you are eligible to receive goods or services zero-rated for VAT you should consult Notice 701/7 VAT reliefs for disabled people or the HMRC National Advice Service on 0845 010 9000.
What counts as a long-term illness or disabled?
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For VAT purposes, you have a long-term illness or are disabled if you meet any of the following conditions:
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you have a physical or mental impairment which has a long-term and substantial adverse effect upon your ability to carry out everyday activities.
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you have a condition that the medical profession treats as a chronic sickness, such as diabetes.
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you are terminally ill.
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So, you don't qualify if you are elderly but otherwise able-bodied, or if you're only temporarily disabled or incapacitated.
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You don't have to physically buy the goods in person. If your parent, guardian, wife or husband buys the goods and services for you, then you will not be charged VAT.
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What counts as personal or domestic use?
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Personal or domestic use means that the goods or services are supplied for your own private use, rather than for business purposes.
How do I claim VAT Relief? ​
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You will have an option to claim for VAT Relief when adding your product to your basket with a drop down bar. If you are eligible you will need to fill in and return part 2 of the VAT Relief Form which will be provided on delivery or you can click the link below and print a form and return to: More Mobility, Unit 8 Swinton Yard, Rowms Lane, Swinton, Rotherham, South Yorkshire, S64 8AE.